MANAGED SERVICES
Developed for organizations with lean IT or maybe you just don't have the time to do it yourself.
- Deployment and Configuration: assist in the initial setup and configuration of cellular routers, ensuring they are properly installed and connected to the desired cellular network.
- Monitoring and Maintenance: continuously monitor the cellular routers to ensure they are functioning optimally. This includes monitoring signal strength, data usage, and network performance to identify any issues or potential bottlenecks.
- Firmware Updates: keep the cellular router's firmware up-to-date by installing the latest updates and patches released by the router manufacturer. This ensures the router has the latest security features and performance enhancements.
- Troubleshooting and Technical Support: The service provider offers technical support to address any issues or concerns related to hardware and software. Assistance in troubleshooting connectivity problems, diagnosing hardware or software issues, and providing timely resolutions.
- Data Plan Management: If applicable, the service provider manages the cellular data plans associated with the routers. This includes monitoring data usage, adjusting plans as needed, and optimizing data usage to minimize costs.
- Security and Compliance: The service provider implements security measures to protect networks from unauthorized access or attacks. This may include firewall configurations, VPN setup, and adherence to industry-specific compliance requirements and Zero Trust protocols.
- Reporting and Analytics: The service provider provides regular reports and analytics on the performance and usage of networks and data. This helps customers gain insights into their data usage patterns, identify trends, and make informed decisions about optimizing their connectivity.
By outsourcing the management of cellular routers to a specialized service provider, businesses can ensure reliable and secure connectivity, reduce the burden of maintenance and troubleshooting, and focus on their core operations without worrying about the complexities of managing cellular infrastructure.